The rights and responsibilities of people with mental health problems and mental illness should be acknowledged and respected. People living with mental health conditions have the right to live and fully participate in their communities of choice. They also have the right to be free from all abuses.
As a client of SCLARC, you and your family have the right to:
- Select a professional counselor who meets your needs.
- Receive specific information about your counselor’s qualifications, including education, experience, national counseling certifications, and state licensure.
- Receive a written explanation of services offered, time commitments, fee scales, and billing policies prior to receipt of services.
- Understand your counselor’s areas of expertise and scope of practice (e.g., career development, adolescents, couples, etc.).
- Ask questions about confidentiality and its limits as specified in state laws and professional ethical codes.
- Receive information about emergency procedures (e.g., how to contact your counselor in the event of a crisis).
- Ask questions about counseling techniques and strategies, including potential risks and benefits.
- Establish goals and evaluate progress with your counselor.
- Request additional opinions from other mental health assessment professionals.
- Understand the implications of diagnosis and the intended use of psychological reports.
- Obtain copies of records and reports.
- Terminate the counseling relationship at any time.
- Share any concerns or complaints you may have regarding a professional counselor’s conduct with the appropriate professional counseling organization or licensure board.
California has specific laws that address discriminatory practices and also provide necessary supports that allow people to live and find meaningful roles in their communities. If you feel you have experienced discriminatory behaviors, please access these forms for resolution: