early start complaint process

Any person or organization who believes that a regional center, local education agency or service provider receiving Early Start (Part C of the Individuals with Disabilities Education Act) funds has violated a federal or state law or regulation may file a complaint.

The complaint should be filed with the Department of Developmental Services:

ATTN: Chief, Early Start Development Section

1600 Ninth Street
Sacramento, CA 95814

The complaint should include the name, address and phone number of the complainant, a statement of the alleged violation and agency involved; a statement of facts upon which violation is based; the parties responsible and a description of voluntary steps taken at the local level to resolve the complaint, if any.

Within 60 calendar days or receipt, the Department of Developmental Services shall conduct an independent investigation, review all relevant information, and provide a written decision to all parties. This decision may be appealed to the U.S. Secretary of Education at the Office of Special Education Programs.

This complaint process is not for resolving disputes concerning the identification, evaluation, assessment, placement or provision of appropriate early intervention services for an individual child. Contact your service coordinator to obtain information on due process procedures.