SUMMARY OF POSITION

Provides case management services for an assigned caseload.  Works closely with individuals we serve and/or their families.  Communicates with staff, vendors and the community.  Organizes and resolves work-related situations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Contacts assigned individuals we serve  and documents; contacts according to established SCLARC Standard Operating Procedures (SOPs) and policy, and completes required documentation.

Prepares case transfers as needed.

Attends all unit, division, supervision, staff and in-service training meetings as required.

Attends all Planning Team meetings at primary programs and any other individual we serve related special meetings/hearings (e.g. SCAN, court, IEPs/IFSPs staffings, mental health, governmental/community agencies, placement, etc.) as required.

Handles officer-of-the-day (OD) duties as required.

Handles confidential information and adheres to Welfare and Institution (W&I) codes.

Consults with appropriate specialists regarding the service needs of individuals we serve.

Maintains effective working relationships with top management, peers and staff.

May act as Program Manager in his/her absence.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.  However, one may be asked to act as Manager in the absence of the Program Manager.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree (B. A.) from four-year college or university; two years related experience and/or training; or equivalent combination of education and experience.  Internships and/or training level employee may have less requirements.

CERTIFICATES, LICENSES, REGISTRATIONS

California Driver License, Class C with personal auto insurance (meeting minimum California requirements).

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